Our Mission

Cindy Nasser is a high-performance Senior Executive with more than 25 years of success across the retail, consumer, real estate, banking, and internet industries. Leveraging extensive experience building and optimizing organizational processes to maximize service and vendor relations, she is a valuable asset on deal negotiations and conflict resolution. Throughout her executive career, Ms. Nasser has held leadership positions at PCV Murcor Real Estate Services, Yahoo!, and Bank of America. As Chief Operating Officer at PCV Murcor, she led third-party provider services to major financial establishments, managed an operations team of 200 employees, and oversaw a $35 million budget.. Cindy holds a BS in Business Management from the University of Phoenix, is a Six Sigma Black Belt.

As the Legal Director and Principal Representative, Devon brings over a decade of dedicated experience in the Social Security Disability field. His commitment to advocating for those most in need is the cornerstone of his career-a passion that took root during law school while serving as a Student Certified Attorney for the Public Defender’s office in Chaska, MN and volunteering for the Innocence Project of Minnesota. Devon has gained a diverse legal perspective through positions in the fields of personal injury, child advocacy, and criminal defense.  However, it was upon joining Premier Disability Services in 2012 that he truly found his calling: helping disabled Americans secure the benefits they rightfully deserve. Devon’s experience has taught him how important having an experienced representative can be to obtaining a favorable outcome in the Social Security Disability process.  He is honored to use his legal background and deep seated passion for advocacy to help guide our clients’ cases through this complicated process. 

Josh joined Premier in March 2017 and immediately recognized the profound human element behind every case file. During his first month, he worked closely with a client and his wife who were facing severe financial hardship while navigating the disability application process. When the claim was successfully awarded a few months later, the family’s overwhelming gratitude left a lasting impression on Josh. That experience transformed his career path, fueling a deep understanding of how vital these benefits are to the lives of the people Premier serves. Driven by this mission, Josh’s dedication and expertise earned him the quick respect of his colleagues. His commitment to excellence led to his promotion to Director of the Pre-Hearing Case Management department just four years into his tenure. Today, he leads his team with the same empathy and urgency he felt on his very first case, ensuring that every client receives the high-level advocacy they deserve. A firm believer in community and the outdoors, Josh spends his time outside the office coaching sports camps for elementary-aged children. He is also an avid outdoorsman who enjoys hunting and fishing along the North Shore.

Mike leads Premier’s Intake and Application departments, ensuring clients are fully enrolled in every benefit for which they qualify. With more than 15 years in the disability field and experience across multiple departments at Premier, he combines operational expertise with deep, personal commitment to client advocacy. Mike’s passion for supporting people and families affected by disability stems from his sister’s lived experience as a benefits recipient and from years working as a Personal Care Assistant during his school years. Known for a client-first approach, Mike focuses on simplifying complex processes so families can access the support they need. He takes pride in knowing his work helps people secure vital benefits and improve quality of life. Outside of work, Mike is an avid Minnesota Vikings and Minnesota Golden Gophers football fan, has volunteered as a youth football referee, and enjoys spending time with family, attending sporting events, and golfing.

As Senior Director at Premier Disability Services, Lisa Hansen channels a deep-seated passion for advocacy cultivated over 25 years of helping individuals navigate the complex legal realm. She brings the resilience, tenacity, and unwavering commitment of a former collegiate athlete to her role overseeing the Office Services Unit. This unique background empowers her to serve both colleagues and clients with exceptional empathy, dedication, and a team-first mentality, ensuring every case is handled with meticulous care. For Lisa, Premier is more than just a workplace; she sees it as a caring community of professionals united by a mission of compassion. Her 30 years of coaching and mentoring are a testament to her drive to help others succeed. This commitment is powerfully reflected in her work as a referee for the MN State High School League, particularly in adaptive soccer, where she applies principles of fairness and support for individuals of all abilities.

Mike serves as Vice President of Operations at Premier Disability, a role he has held since 2024. In this position, he leads the operational strategy and day-to-day execution that supports the company's mission — helping individuals successfully navigate the Social Security Disability process. Mike brings 30 years of call center leadership experience to the team, having held senior roles with national organizations where he built a reputation for developing strong teams and improving complex processes. For Mike, this vital work is deeply personal. Having experienced firsthand the immense challenges and frustrations of navigating the Social Security Disability process in his own life, he truly understands what clients are going through. This background fuels his passion for making the system clearer, less overwhelming, and more human for everyone. Outside of work, Mike is the proud father of five boys and has spent many years giving back to his community as a dedicated youth basketball coach and organizational mentor.