Our People – It’s Personal
You should know who is representing you. You should be able to call them if you want. You should know who they are and something about them. That’s what we believe.
We have over 250 caring and experienced people to help with SSD claims. We do our best to instill in everyone what you may be going through and how significant these benefits can be to you. Our work is not easy, and we deal with a lot of people who are under high stress. The SSD program is too complicated, takes too long and is too unfair, but we can’t change that. All we can do is help you make the best of a difficult situation.
Meet our leadership team:
Thomas Klint – Founder
Thomas Klint knows first-hand how disabilities affect families and their loved ones. He didn’t become an advocate for the disabled; he was born to be one. He experienced how Social Security Disability and Veterans Disability changed the lives of three siblings. Having grown up with two brothers and a sister going through the disability process, Tom had no doubt he would spend his career fighting for benefits upon becoming an attorney. Click here to read his entire story that led him to found Premier Disability Services.
Cindy Nasser – General Manager
Cindy Nasser is a high-performance Senior Executive with more than 25 years of success across the retail, consumer packaged goods, real estate, banking, and internet industries. Leveraging extensive experience building and optimizing organizational processes and infrastructure to maximize service and vendor relations, she is a valuable asset for companies in need of expert guidance on deal negotiations or conflict resolution. Her broad areas of expertise include analytics, operations, negotiations, turnarounds, startups, CRM, strategic planning, vendor management, and outsourcing.
Throughout her executive career, Ms. Nasser has held leadership positions at companies including PCV Murcor Real Estate Services, Yahoo!, and Bank of America. As Chief Operating Officer PCV Murcor, she lead third party provider services to financial establishments including Wells Fargo and Chase as well as big data property valuation. She has been responsible for leading an operations team of 200 employees with 29,000 independent contractors and a $35 million budget, for developing sales agent negotiation training to increase gross profit margin by 4% for added revenue of $2.55 million, and was instrumental in enhancing operational efficiencies and customer service to land the largest lender in the country as a client. This follows four years as a Senior Manager with Yahoo!, where she built out call center infrastructure, helped change the Search Marketing business model with Project Panama, and managed operations of outsource vendors with a $13.8 million budget. She previously spent six years as an Operations Manager and Call Center Consultant with Bank of America, where she negotiated a contract with an outsourcing vendor to save $1 million and implemented a vendor support initiative resulting in $2 million of additional revenue.
Cindy holds a BS in Business Management from the University of Phoenix. She has been a Board Member and Treasurer for the California CASA (Court Appointed Special Advocates) Association.
Devon Brady: Principal Representative – Legal Department
Devon’s leadership in our legal department is the backbone of our company. He ensures the proper rules and regulations are applied to every claim we file so that our clients get every penny they deserve. As a former volunteer attorney, Devon’s intense drive to be the voice for the disabled is second to none. Before joining Premier Disability Services, Devon volunteered for the Innocence Project of Minnesota. He also spent time as a student certified attorney for the Public Defender’s Office in Chaska, MN. Devon’s first job after college was a position working with children and adolescents who have a mental illness. During law school, his experience included law clerk/student attorney positions in the fields of personal injury, child advocacy, and criminal defense. These positions instilled in him a desire to advocate on behalf of people who are the most in need of representation. What he’s most proud of in his tenure at Premier Disability Services is being able to see the hard work our staff and employees have put forth to improve Premier so that our clientele are better served on a daily basis.
Jerry Eike: Director – Production
Jerry has been with Premier since year one and has been integral in establishing our company’s ability to provide free of charge case evaluations 24 hours per day. With over 25 years of executive level customer service management experience, Jerry brings first class service to the disability services industry. An M.B.A., Jerry teaches evening courses at the university level. He’s been recognized for teaching excellence at the University of Phoenix where he’s trained working adults for over eight years and Named Coach of the Year for P.L.A.Y. youth traveling sports – winning the state championship in girls’ basketball. Coaching and giving back is very important to Jerry. Over the last 30 years, he’s donated over 7 gallons of blood to the Red Cross and other charitable organizations. He’s also coached young kids for many years in various sports. Working at Premier has given Jerry the dual opportunity to help young managers develop and to assist tens of thousands of our customers in getting the benefits they paid for and deserve.
Lisa Hansen: Director – Administration
Managing the facility at our national headquarters in Minneapolis, Minnesota is no small task. Lisa makes it look that way with her strong work ethic and personal care for the clients we serve. A business administration graduate with years of paralegal work experience gives Lisa a unique balance of skills that are perfect for the Social Security Disability field. In her spare time, Lisa volunteers a lot of time to her local soccer association coaching and mentoring young kids. She also contributes annually to the Minnesota Special Olympics. Lisa volunteers over 100 hours a year serving her community through her local church, school, and other organizations. She has a passion for art and finding creative ways to make something old into something new. Lisa has been with Premier Disability Services since day one. She describes our company as one that is fair, understanding and has compassionate employees who put the client’s needs first.
Holly Spencer: Director – Marketing
Holly brings over 15 years of Social Security Disability strategic marketing experience to Premier Disability Services. Her expertise focuses on finding the right communication and advertising platforms to reach people appealing or applying for Social Security Disability benefits. With the internet cluttered with advertising, it is her team’s job to ensure that Premier’s message stands out to potential clients. Holly’s team is proud to promote Premier’s quality of service and is confident that Premier will offer individuals excellent representation in getting the benefits they deserve.
Mike Valentine: Director – Applications Department
Mike oversees the Application department, making sure that Premier’s clients have properly applied for all potential benefits that they may be entitled to. With over 10 years of experience in the disability field, Mike has worked in multiple departments at Premier. His passion for helping people and families deal with the hardship of disability comes from his sister who has grown up with a disability and is a recipient of disability benefits. Throughout his school years, Mike worked as a Personal Care Assistant aiding people with disabilities with daily living activities. Mike’s favorite part about working at Premier is knowing that the company is making a difference in people’s lives in helping them get the benefits they deserve. As a big Minnesota Vikings and Gophers football fan, Mike has volunteered as a youth football referee. When not working he enjoys spending his time with family, watching and attending sporting events, and reading.
Josh Schwecke: Director – Pre-Hearing Case Management Department
When Josh started with Premier in March 2017, he immediately felt the personal impact of assisting clients. In his first month, he was introduced to a client with whom he was in constant communication. The client and his wife were struggling with the financial impacts of being in the process of applying for disability benefits. After a few months, the client was awarded disability benefits for which his client and his family were incredibly grateful. Josh quickly realized how critical his job was to those needing these much deserved benefits. In four short years, Josh’s passion has earned the respect of his co-workers and he was named Director of the Premier Pre-Hearing Case Management department. When Josh is not working he enjoys coaching sports camps for elementary kids as well as fishing and hunting on the North Shore.