The Social Security Administration implemented this multi-factor authentication to comply with Executive Order 13681, which requires federal agencies to provide more secure authentication for their online services. This is just one of the methods the Administration uses to “ensure the safety and security of the resources entrusted to them.”
Now, all new and current my Social Security account holders will need to provide a cell phone number that is able to receive text messages. People will not be able to access their personal my Social Security account if they do not have a cell phone or do not wish to provide their cell phone number. The Administration expects to provide additional options in the future, dependent upon the requirements of national guidelines which are currently being revised.
By: Thomas A. Klint of Premier Disability Services, LLC®